Data Tracking Policy

What Information We Track

When you interact with Belimon's platform, we gather different types of information that help us understand how our educational services are being used. Some of this data is technical in nature, like your browser type and operating system, while other information relates to your learning patterns and course interactions. We collect device identifiers that tell us whether you're accessing courses from a phone, tablet, or computer, and we track IP addresses to understand where our users are located geographically. Session information shows us how long you spend on different pages, which courses you're browsing, and what features you're clicking on during your visit.

Beyond these technical metrics, we also track educational engagement data that's specific to our platform's purpose. This includes which video lectures you've watched, how far you've progressed through course materials, quiz scores and completion rates, and even patterns in how you navigate through different learning modules. We monitor search queries within our platform to understand what topics and courses students are looking for. The timestamps of your activities help us see when you prefer to study, and interaction data shows us which teaching methods and content formats work best for different types of learners.

Technical Data Collection Methods

Our platform employs several technologies to gather this information, each serving a specific purpose in our educational ecosystem. Cookies are small text files stored on your device that remember your login status, language preferences, and recently viewed courses. Local storage keeps larger amounts of data on your device, such as your course progress and downloaded learning materials for offline access. We use pixel tags in emails to see whether you've opened our course announcements or newsletters about new educational content. Server logs automatically record every request your browser makes to our website, creating a technical record of your visit that helps us troubleshoot problems and prevent security threats.

Why These Technologies Are Important

Tracking technologies on educational platforms aren't just about collecting data for the sake of it—they're fundamental to how modern online learning works. Think about the last time you logged into an educational website and it remembered exactly where you left off in a course. That's tracking technology at work. These tools create a layer of intelligence that makes digital education feel personal and responsive rather than cold and generic. Without them, every visit to Belimon would feel like your first visit, and you'd have to manually set up your preferences and find your place in courses every single time you logged in.

The technologies we use fall into several categories, each designed to solve specific problems that online learners face. Session management tools keep you logged in as you move between different courses and modules, so you don't have to re-authenticate every few minutes. Preference storage systems remember whether you like subtitles on videos, your preferred playback speed, and whether you prefer light or dark mode for reading. Analytics packages help us identify technical problems—like if a particular video won't load on certain devices or if a quiz is confusing students across the board. Performance monitoring catches slowdowns before they affect your learning experience, and A/B testing tools let us compare different teaching approaches to see which ones actually help students learn better.

Essential Functions for Learning

Some tracking is absolutely necessary for basic platform operation—without it, Belimon simply wouldn't function as an educational service. Authentication cookies verify your identity and keep you logged into your account as you navigate through courses and assignments. Session tokens ensure that your quiz submissions and course progress updates are correctly attributed to your account rather than someone else's. Security mechanisms track failed login attempts and unusual access patterns to protect your account from unauthorized access. Shopping cart functionality remembers which courses you've added before completing enrollment, and form data preservation saves your work if you accidentally close a browser tab while typing an essay or discussion post.

Performance and Analytics

We track platform performance metrics to identify and fix problems before they disrupt your learning. Page load times tell us if our servers are responding quickly enough, and error rates alert us when something breaks on specific devices or browsers. Bounce rate analysis shows us when students arrive at a page and immediately leave, suggesting that content might be confusing or irrelevant. Heat maps reveal which parts of a page students actually look at and which elements they ignore, helping our instructors design more effective course layouts. Video buffering statistics help us adjust streaming quality, and crash reports from mobile apps let us fix bugs that would otherwise interrupt your studies.

This analytical data drives continuous improvement across our entire platform. When we see that students consistently struggle with a particular quiz question, we can flag it for instructors to review or revise. If engagement drops off at a specific point in a video lecture, that might indicate the content needs to be broken into shorter segments or explained differently. Completion rates across different course formats help us understand whether students prefer video lectures, reading materials, or interactive exercises. Geographic data shows us if we need to add more server capacity in certain regions to improve loading speeds for students there.

Personalization and Learning Enhancement

Functional tracking technologies remember your individual preferences and adapt the platform to match your learning style. Language selection cookies ensure that navigation menus and instructions appear in your preferred language every time you visit. Accessibility settings persist across sessions, so if you need larger text or high-contrast colors, you won't have to reset them daily. Course recommendation systems analyze your completed courses and browsing history to suggest relevant new learning opportunities that align with your interests and skill level. Notification preferences control whether you receive reminders about upcoming assignments via email, push notifications, or both.

Customized Educational Experiences

Beyond basic personalization, we use tracking data to create genuinely adaptive learning paths that respond to your individual progress and challenges. If you consistently excel at certain types of problems, our system might suggest more advanced material to keep you challenged. Conversely, if you're struggling with a particular concept, we can recommend supplementary resources or prerequisite courses that fill in knowledge gaps. Study pattern analysis helps us send you reminders at times when you're most likely to be productive based on your historical activity. Content format preferences mean that students who learn better from visual explanations see more infographics and diagrams, while those who prefer text get more detailed written explanations.

Usage Limitations

You're not powerless when it comes to tracking—in fact, you have quite a bit of control over how much data you share with educational platforms like ours. Privacy regulations across the world, including GDPR in Europe and CCPA in California, have established your legal right to understand and manage how websites track you. We respect these rights and go further by providing clear, accessible tools for managing your tracking preferences. You can adjust settings at multiple levels: in your browser, through our platform's preference center, and via third-party privacy tools. That said, it's worth understanding that some tracking is genuinely necessary for the platform to work, so disabling everything will create a frustrating experience where basic features don't function properly.

Browser-Level Controls

Every major web browser gives you options for managing cookies and tracking technologies, though the exact steps vary by browser. In Chrome, you'll find these settings under Settings > Privacy and security > Cookies and other site data, where you can block third-party cookies or clear existing ones. Firefox users should navigate to Settings > Privacy & Security > Cookies and Site Data for similar options. Safari on Mac includes tracking prevention features under Preferences > Privacy, with options to prevent cross-site tracking and block all cookies. Edge users can access these controls through Settings > Cookies and site permissions. Mobile browsers have similar options, usually found in the app's settings menu under Privacy or Security sections.

Platform Preference Controls

Beyond browser settings, Belimon provides its own preference center where you can make granular choices about different categories of tracking. You'll find this in your account settings under Privacy Preferences, where you can toggle analytical tracking on or off while keeping functional cookies enabled. Marketing and advertising preferences let you opt out of promotional tracking while still allowing educational content recommendations. The preference center explains each category in detail and shows you exactly what features will be affected by your choices. Changes take effect immediately, and you can return to adjust settings whenever your comfort level or needs change.

Consequences of Restricting Tracking

Blocking different categories of tracking comes with trade-offs that affect your experience on our educational platform. Disabling essential cookies will log you out constantly and prevent you from enrolling in courses or submitting assignments—the platform essentially becomes unusable for anything beyond browsing public course descriptions. Turning off functional cookies means losing convenience features like remembered language preferences, video playback settings, and recently viewed courses, so you'll need to reconfigure these settings every session. Blocking performance and analytics tracking doesn't hurt your immediate experience, but it prevents us from detecting and fixing problems that might be affecting you, and it removes your contribution to data that helps us improve the platform for everyone.

Rejecting personalization tracking creates a more generic experience where course recommendations become less relevant and you'll see learning suggestions designed for the average user rather than your specific interests and skill level. Content will still be accessible, but you'll need to manually search for appropriate courses rather than receiving intelligent suggestions. Study reminders and engagement prompts will either disappear entirely or arrive at generic times that might not align with your personal schedule. The platform becomes functional but less intelligent about helping you achieve your specific learning goals.

Third-Party Privacy Tools

Various browser extensions and privacy tools can help you manage tracking across all websites you visit, not just Belimon. Privacy Badger and uBlock Origin are popular extensions that automatically block many tracking technologies while trying to preserve website functionality. Ghostery provides detailed information about what trackers are present on each page and lets you selectively block them. DuckDuckGo offers both a browser and an extension focused on privacy protection. These tools can be effective, but they sometimes break website features unexpectedly, so you may need to whitelist educational platforms to ensure everything works correctly during your courses.

Balancing Privacy and Functionality

The best approach for most students is to selectively limit tracking rather than blocking everything. Keep essential and functional cookies enabled so the platform works smoothly and remembers your preferences. Consider allowing performance analytics since this data helps us fix problems and doesn't identify you personally. Make your decision about personalization tracking based on whether you value convenience and tailored recommendations over minimizing data collection. Review your choices periodically, especially after we release new features or update our tracking practices. Remember that being informed about what's collected is just as important as limiting collection—understanding what's happening with your data lets you make choices that align with your personal values and privacy comfort level.

Third-Party Services

Running a comprehensive educational platform requires partnerships with specialized service providers who handle specific aspects of our operations. Video hosting services store and stream lecture content, payment processors handle course enrollment transactions, analytics platforms help us understand user behavior patterns, and content delivery networks ensure fast page loads regardless of where you're located. Each of these partners may place their own tracking technologies on our website to provide their services effectively. We carefully vet these providers and require them to protect your data, but you should know that information may be processed by third parties who have their own privacy policies and data handling practices.

Categories of Third-Party Services

• Video streaming platforms host our educational content and track viewing metrics like watch time, pause points, and completion rates to help us understand how students engage with lectures. These services may also collect technical data about your device and connection speed to optimize video quality. Popular providers in this category have their own sophisticated analytics systems that give instructors insight into which lecture segments hold attention and where students tend to replay content for clarification.
• Analytics and measurement tools track how students navigate through courses, which features get used most frequently, and where people encounter difficulties or abandon the platform. These services aggregate data across all our users to identify patterns and trends. We use this information to make evidence-based decisions about platform improvements and course design rather than relying on guesswork about what students need.
• Communication services manage the emails and notifications we send about course updates, assignment deadlines, and new learning opportunities. These platforms track whether you open messages and click links inside them, helping us understand what types of communications are actually helpful versus which ones get ignored. This data influences how we structure and time our communications to be maximally useful without being annoying.
• Payment and transaction processors handle the financial side of course enrollments, processing credit cards and managing subscriptions. These services collect billing information and transaction details necessary to complete purchases. They maintain their own security standards and compliance certifications to protect your financial data, and we never receive your full credit card numbers.

Other Important Information

Data Retention and Deletion

We don't keep tracking data forever—different types of information have different retention periods based on how long they remain useful and relevant. Session cookies typically expire when you close your browser or after a period of inactivity, usually around 30 minutes to a few hours. Persistent cookies that remember your login and preferences generally last between one and twelve months before requiring renewal. Analytics data that shows how students interact with courses is typically aggregated and anonymized after 90 days, meaning we keep the statistical patterns but delete identifying information. Server logs containing technical details about page requests are usually retained for 30 to 90 days to allow for security analysis and troubleshooting, then automatically deleted.

When you request deletion of your account, we remove most tracking data associated with your profile within 30 days. Some information must be retained longer for legal compliance, such as transaction records related to course purchases that tax authorities might require us to maintain for several years. Anonymized, aggregated data that no longer identifies you personally may be kept indefinitely for research and platform improvement purposes. You can request information about what specific data we hold about you and ask for deletion of non-essential records at any time through your account settings or by contacting our privacy team.

Security Measures

Protecting the data we collect through tracking technologies requires multiple layers of technical and organizational security controls. All tracking data transmitted between your device and our servers travels through encrypted connections using modern TLS protocols, preventing interception by malicious actors. Our databases encrypt stored information both at rest and in transit, so even if someone gained physical access to our servers, they couldn't read the data without encryption keys. Access to tracking data is strictly limited to employees who need it for their specific roles, and we maintain detailed logs of who accesses what data and when, allowing us to detect any unauthorized attempts to view student information.

Integration with Other Data Sources

Tracking data doesn't exist in isolation—we combine it with other information you provide to create a comprehensive understanding of your learning journey. Your account registration details, course enrollment records, and assessment scores are linked with behavioral tracking data to build detailed learning profiles. This integration allows us to see not just what you clicked on, but how those interactions relate to your actual learning outcomes and progress toward educational goals. When you interact with discussion forums or submit assignments, that activity feeds into the same system that tracks your page views and video watching patterns, creating a holistic picture of your engagement with our platform.

Compliance Efforts

Our tracking practices are designed to comply with major privacy regulations around the world, though the specific rules vary significantly by jurisdiction. The European Union's General Data Protection Regulation requires us to obtain explicit consent before placing non-essential cookies and gives you rights to access, correct, and delete your data. California's Consumer Privacy Act provides similar rights to California residents and requires clear disclosure of what information we sell or share—for the record, we don't sell tracking data to third parties. We conduct regular privacy impact assessments to identify and address potential risks in our data collection practices, and we update our policies and systems as new regulations emerge or existing ones evolve.

Special Protections for Younger Learners

Educational platforms attract students of all ages, including minors who deserve extra privacy protections. We comply with regulations like the Children's Online Privacy Protection Act, which restricts how we can collect and use data from children under 13. For these younger users, we disable personalized advertising, limit the types of tracking data we collect, and require parental consent before allowing certain features. Teen users between 13 and 18 receive simplified privacy choices and additional safeguards around data sharing. Educational accounts set up by schools for their students operate under institutional agreements that give school administrators oversight of data practices and limit how we can use student information beyond core educational purposes.